How Much Do You Charge For Shipping?
We offer free UK delivery for all orders over £50!
For orders under this threshold, there will be a shipping charge calculated at checkout, based on your location and the weight of your order. Some items will be eligible for free delivery so please check.
Do You Ship Internationally?
Yes we ship internationally!
There will be a shipping price calculated at checkout for your desired country, based on the weight of your order.
When Will My Order Be Dispatched?
If you order before 1:30pm, your order will be dispatched the same working day! If you order after this time, your order will be dispatched the next working day.
Can I Collect My Item From You Directly?
Yes, you can come and visit us!
You can order from us online and choose to pick up from the store at checkout.
Unit 4 Mauretania Rd, Nursling Industrial Estate, Southampton, Hampshire, SO16 0YS.
Can I Track My Item?
Yes, you can for most of our machines!
Our vinyl and accessories that go via Royal Mail, unfortunately, won’t have tracking. You can find your tracking information on your dispatch notification email.
How Long Will It Take To Receive My Order?
Our machines are sent next day to the UK via APC or UK Mail. For accessories and parts, they can take 1-3 days via Royal Mail and Hermes tracked.
International postage can take 3-7 working days to Europe and 1-2 weeks for the rest of the world. Please get in contact for exact times to your country.
I Have a Problem With My Order!
Please get in contact with us, so we can help!
If you have a technical query or a problem with your delivery, please either contact us with your order details via email at [email protected] or phone us at 02380 642 687.
I Don't Know Which Machine To Order?
Don’t worry about it!
Just get in contact with one of our helpful customer service team, who will guide you through buying the perfect machine. Email us at [email protected] or phone us at 02380 642 687.
Do You Offer Warranties?
Yes we do!
We stand behind the quality of our machines and offer warranties to back this. Please check the individual listing for more information.
What Days & Times Are You Open?
- Monday: 8:30am - 4:30pm
- Tuesday: 8:30am - 5:00pm
- Wednesday: 8:30am - 5:00pm
- Thursday: 8:30am - 5:00pm
- Friday: 8:30am - 4:30pm
- Saturday: 8:30am - 11:30pm